Terms and Conditions 

Z

Detailed description of goods and/or services

Earth Only is a business in the Health and supplements industry that sells online and in store.
Z

Delivery policy

Subject to availability and receipt of payment, requests will be processed within 3 to 4 working days and delivery confirmed by order number emailed.
Z

Export restriction

The offering on this website is available to South African clients only.
Z

Return and Refunds policy

The provision of goods and services by Earth Only is subject to availability. In cases of unavailability, Earth Only will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% administration fee.
Z

Customer Privacy policy

Earth Only shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569 .

Z

Payment options accepted

Payment may be made via Visa and MasterCard.
Z

Card acquiring and security

Card transactions will be acquired for Earth Only via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the
website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Z

Customer details separate from card details

Customer details will be stored by Earth Only separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
Z

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
Z

Responsibility

Earth Only takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods
Z

Country of domicile

This website is governed by the laws of South Africa and Earth Only chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
Z

Variation

Earth Only may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Z

Company information

This website is run by Earth Only Organics Pty Ltd, based in South Africa trading as Earth Only and with registration number 2016/023712/07 and Sarfaraaz Mukuddem
(Owner).

Z

Earth Only contact details

Company Physical Address:
Carbon Road,
Athlone Industria, 7764
Cape Town, Western Cape

Email: info@earthonly.co.za
Telephone: 021 697 5062 or 074 832 8184

Call or Email

021 697 5062 or
074 832 8184

info@earthonly.co.za

Trading Hours

Monday—Friday: 9:00AM–5:00PM
Saturday & Sunday: 11:00AM–3:00PM

Visit Us

Carbon Road,
Athlone Industria, 7764
Cape Town, Western Cape